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Privacy Policy

This Privacy Policy is intended to explain how Mala Mia collects, stores, and processes your personal data and other data that may be collected for statistical analysis purposes.

Mala Mia is committed to ensuring the privacy and protection of the personal data of customers and visitors, following all current legal and regulatory standards.

Mala Mia reserves the right to periodically update and amend its Privacy Policy to reflect any changes in how our customers' personal data is processed. The most recent and current version of the Privacy Policy will be displayed on Mala Mia, and it is advisable that you check it periodically to see if there are any updates or changes.

The main objective of this policy is to consolidate the relationship of trust and closeness between Mala Mia and its clients. It also aims to demonstrate transparency in the handling of collected data and to inform all clients of their rights and how they can exercise them as holders of personal data.


Legal basis

Mala Mia operates in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection legislation, in all processes involving the processing of personal data.


Data protection

We utilize various measures aimed at ensuring the security of the information collected, protecting the personal data collected, and preventing unauthorized use, alteration, access, disclosure, loss, or destruction.

As the data subject, the customer has the right to know what data is collected and stored, as well as to modify it in the customer area and request its deletion from the store.


Data collected


I. Customer registration or purchase

When registering or purchasing from Mala Mia, the following data is collected: email, name, address, postal code, location, telephone number, and CNPJ (Brazilian company tax ID). The data collected through the customer's purchase process will be processed automatically and is intended for order processing, such as order shipping or invoice issuance.

II. Contact Form

Mala Mia may also request personal data on contact forms, such as name, email, and other information that the visitor provides.


Purpose for which the data is collected.

Personal data is collected and processed for the purposes indicated below:

- Order processing;

Order processing;

- Invoicing;

- Cancellation, product return, or refund of the product value in accordance with current law;

- Customer support: answering questions about products, or any other questions the customer may have.

Direct Marketing

To keep customers updated on order statuses or any news from Mala Mia, we may send emails and/or SMS messages with commercial communications regarding offers, products, or campaigns, as well as themed content and information about the processing of registered orders.

Marketing communications are made after and with the prior consent of the customer.

In every case, Mala Mia seeks to ensure that the information and data collected and used are appropriate for the purposes described and do not constitute an invasion of the client's privacy.

When do we collect the data?

Data is collected when a customer registers with Mala Mia, fills out a contact form, places an order, or through promotional forms on third-party platforms, such as sponsored ads on Facebook or Instagram. This data may include name, email, phone number, and other information voluntarily provided by the user for the purpose of receiving communications, news, offers, style tips, or information about our products.

What are your rights and how can you exercise them?

The holder of personal data has the right, at any time, to request access, rectification, objection, or erasure.

The customer may exercise any of these rights with Mala Mia by submitting a request to the following address: malamia@malamiapt.com


Data retention

Mala Mia retains personal information when a user places an order, registers on the online store, fills out a contact form, or participates in promotional campaigns. This data is used to fulfill legal obligations, such as billing and accounting as required by law.

With the owner's consent, they can also be used for marketing purposes, including sending news, offers, and brand campaigns.

Mala Mia stores your data for as long as the purpose for which its processing was consented to is verified, or until the customer requests that it be deleted from the database.

The data subject may, at any time, request to rectify or delete their personal data by sending an email to: malamia@malamiapt.com

If a customer registers with Mala Mia, they can view, edit, or delete their personal information at any time from their Mala Mia account.


Data sharing

Mala Mia does not share or sell any type of personal data to any entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the express consent of the data subject.

Any third-party entity with which customer data may be shared is obligated to use it exclusively to ensure the proper functioning of its service on behalf of Mala Mia.

Mala Mia may also disclose personally identifiable information under special circumstances, such as when complying with court orders that require it or when certain actions violate the Terms and Conditions of the business.

Cookie Policy

What are cookies?
Cookies are small files saved on your device that help the website function correctly or personalize ads.

Cookies used on this website:

  • Essential Cookies
    They maintain the site's functionality, such as login, shopping cart, and user preferences.
  • Marketing/advertising cookies
    Used to show personalized ads and measure campaign effectiveness. They are only activated with your consent.

Cookie management:
You can accept, refuse, or configure cookies at any time via the banner. You can also manage cookies in your browser.

Third-party cookies:
The site only uses third-party marketing cookies when you opt in, such as Facebook Pixel.

Changes to this Policy:

We reserve the right to update this Cookie Policy at any time. Please check back regularly to stay informed.